At Tasktek, we pride ourselves on supplying high-quality SDS drill bits to tradespeople, DIY enthusiasts, and professionals across the United Kingdom. Alongside providing reliable products, we are committed to ensuring that your order reaches you quickly, safely, and affordably.

This Shipping Policy outlines our delivery options, timeframes, costs, and conditions. By placing an order on our website, you agree to the terms below.

1. Shipping Coverage

  • We currently ship exclusively within the United Kingdom.
  • Unfortunately, we are unable to fulfil orders outside of the UK at this time.
  • All deliveries are handled by trusted UK courier partners, ensuring reliability and tracking.

2. Free Delivery Threshold

  • Orders over £20 GBP qualify for FREE Standard Delivery anywhere in the UK.
  • For orders below £20 GBP, a small delivery fee will apply, which is clearly displayed during checkout.
  • Free shipping applies automatically once the minimum spend is met — no codes required.

3. Delivery Options

We understand that when you need drill bits, you often need them fast. That’s why we offer two straightforward delivery methods:

Standard Delivery

  • Estimated delivery within 2–3 working days from the date of dispatch.
  • Free on orders over £20 GBP.
  • A small charge applies to orders under £20.
  • Tracking details will be provided once your order has been dispatched.

Express Delivery (1 Working Day)

  • Get your SDS drill bits the very next working day.
  • Available for orders placed before 2 PM, Monday to Friday.
  • Orders placed after the cut-off or on weekends/public holidays will be dispatched the following working day.
  • An additional delivery charge applies (displayed at checkout).
  • Perfect for urgent projects where you need tools in hand without delay.

4. Order Processing & Dispatch

  • Orders received before 2 PM are processed and dispatched on the same working day.
  • Orders received after 2 PM, or on weekends/public holidays, will be processed on the next working day.
  • You will receive an order confirmation email after checkout and a shipping confirmation email with tracking once your parcel is dispatched.

5. Delays & Exceptions

  • While we strive to meet all delivery timeframes, occasional delays may occur due to courier issues, weather conditions, or unforeseen circumstances.
  • In such cases, we will notify you promptly and keep you updated until your order is delivered.
  • Please allow extra time for delivery during peak seasons such as Christmas and bank holidays.

6. Undeliverable Packages

  • If a package is returned to us due to an incorrect address, refusal, or repeated failed delivery attempts, we will contact you to arrange redelivery.
  • Additional shipping charges may apply in such cases.

7. Customer Support

If you have any questions about your delivery or need assistance with tracking, our customer support team is here to help.

📞 +44 757 732 7061
📧 info@tasktek.org

We aim to respond to all inquiries within 24 hours (Mon–Fri).